Frequently Asked Questions

For hotel bookings, hotel suppliers may pay CP a commission, as is customary for travel advisors. CP does not add a booking markup to the quoted hotel rate. The final rate and terms depend on the property, dates and rate selected, and are confirmed privately before you book.

CP does not add a booking markup to the quoted hotel rate. Rates, availability and booking terms vary by property, dates and rate selected, so CP will confirm the current details privately before you decide.

Through CP's independent affiliation with Fora Travel, preferred-partner access may be available at selected hotels. Exclusive amenities may be available; contact CP for current details for your hotel and dates. Property, date and rate terms vary and are confirmed privately.

CP can research a broad selection of luxury hotels and resorts through an independent affiliation with Fora Travel. If you have a particular property or brand in mind, contact CP to discuss the current booking options and terms for your dates.

Cancellation and modification options follow the terms of the rate you select. CP will explain the applicable conditions before you confirm and can help you understand available options if plans change.

CP aims to respond within 24 hours, and timing may vary with request complexity and supplier availability. Share your dates and priorities so CP can review suitable options.

Yes. CP can help you compare room types, locations within a property and the practical details that matter for your stay. Availability and final room terms are confirmed by the hotel for your selected dates and rate.

Yes. Share your dining preferences or the purpose of your stay, and CP can help coordinate thoughtful, property-appropriate plans. Any arrangements are subject to the hotel's confirmation and terms.

Eligibility depends on the hotel, selected rate and relevant loyalty programme. CP can flag the current information available for the booking option you are considering, but eligibility is determined by the supplier's terms.

CP can help you compare the practical considerations of available booking options. Award and points booking rules are set by the relevant supplier and programme, so contact CP with your hotel and dates for current details.

Earlier planning generally gives you more room to consider properties and room options, especially for popular dates. Contact CP with your dates and priorities to review the current availability.

Yes. CP can help coordinate group and multi-room hotel requests, subject to the property's availability, group terms and approval process. Share the dates, room needs and purpose of the trip to begin.

CP can help you compare family-friendly properties, room configurations and relevant hotel policies. Child, extra-bed and occupancy terms vary by property, dates and room type and are confirmed privately.

Whether an existing booking can be changed or transferred depends on the hotel's rate terms and booking channel. CP can review the circumstances with you and explain any available options, but the supplier determines the outcome.

Preferred-partner access refers to booking access that may be available to CP through an independent affiliation with Fora Travel. It is property-, date- and rate-specific. Contact CP for current details for the hotel and dates you are considering.

CP collects only the information needed to help with your booking request, such as travel dates, destination and preferences. Booking details are shared with suppliers and Fora Travel only as needed to progress your reservation. See the Privacy Policy for details.

Yes. CP can help research luxury hotel options worldwide. The properties and booking options available will depend on your destination, dates and preferences.

Contact CP through your agreed channel. CP can help clarify the booking details and coordinate with the relevant supplier where appropriate. Supplier terms continue to apply.

Yes. CP can help select a suitable property and coordinate plans around the occasion. Share your preferences and dates so the available options and terms can be reviewed privately.

CP's core public hotel service is hotel advice and booking coordination. For a broader trip, CP can discuss what support may be appropriate for your itinerary.

Hotel quotes and billing currency depend on the property, selected rate and supplier terms. CP can explain the currency shown in the options being considered; final billing is handled under the supplier's terms.

Yes. CP can help coordinate hotel options across multiple destinations, considering dates, travel flow and your preferences. Each property is subject to its own availability and booking terms.

CP's role is to provide personalised hotel research, practical comparisons and booking coordination through an independent affiliation with Fora Travel. The appropriate hotel, rate and booking terms are considered with you before you decide.

CP can discuss accommodation options beyond traditional hotels based on your destination and needs. Availability, payment and booking terms depend on the relevant supplier and are confirmed for your specific request.

Share the property, room, dates and terms with CP so the options can be compared on a like-for-like basis. Rates and availability can change, and the supplier's current terms determine the booking option available.

Before you decide, CP will provide the current rate and applicable booking terms for your chosen property and dates. Any preferred-partner access or exclusive amenities are property-, date- and rate-specific and are confirmed privately.